Terms And Conditions of LootStore.eu

I. The General Terms and Conditions of the website, under the domain name www.lootstore.eu (hereinafter referred to “LootStore”), specify terms of use of the website by the Users & Selling Users.

General Terms and Conditions are in accordance with the laws of the Republic of Croatia and are in accordance with the laws of the European Union. By creating an account and/or placing an order at our website, you express your explicit consent and agreement to these terms.

The administrator of the website (“The Service provider”) is:

Name: LOOTSTORE, obrt za trgovinu preko interneta i pošte
Headquarters: Podgorska cesta 52, Donja Stubica, Croatia
Office address: Podgorska cesta 52, Donja Stubica, Croatia
Company members: Valentino Kožar
Authorised representatives: Valentino Kožar
Mobile Number: +385 99 212 5759
E-mail: [email protected]
E-mail: [email protected]

Any proclamations of intent between the Users, Selling Users and the Service Provider will be announced in electronic form, which means sending and delivering an e-mail to the e-mail address provided in the registration form.

II. LootStore administrates and operates on the website designed for buying digital goods, such as in game item & currency trading in a game called RuneScape, as well as Selling accounts of the game (RuneScape) offered by the Service & Selling Users on this website or any sub-domains.

III. The website is an online platform and marketplace, where Users are connected to our Selling Users. Website operates as a middleman, providing safety for both the User and the Selling User.

IV. LootStore does not purchase any digital content, as well as RuneScape accounts, from the Sellers or Selling Users and does not re-sell them to Users.

Definition of terms

LootStore - Owners and operators of lootstore.eu
You - Customers and users & visitors of lootstore.eu
Services - Any service provided by lootstore.eu, including the in-game transfer of digital items.

Disclaimer

LootStore.eu is not affiliated in any form or fashion with Jagex LTD the creator of “RuneScape”. LootStore.eu is not affiliated nor owned by any company except Lootstore, obrt za trgovinu preko interneta i pošte. RuneScape is a registered trademark of Jagex LTD.
All game content included on this site, such as text, graphics, logos, images, data compilations are owned by the game publisher or its licensors and are hereby protected by international copyright laws.

Provided Products and Services

The list of provided products and services is available (but not limited to) on our website, www.lootstore.eu, and any of the content pages related to it.
You - Customers and users & visitors of lootstore.eu
You may request additional information about the full list of services by contacting an authorized LootStore representative via means available at our contact us page or via live website chat.

Prices and Fees

The prices which are shown on our pages constitute “prices per unit”. You may use our provided calculator to see the final price of your order. The final price shall also be provided during Checkout, where you can check the size of your order to ensure that it is correct.
The description of the charges shall be specified by the relevant Payment Processor. Relevant information may also be requested by contacting an authorized LootStore representative. By proceeding to checkout, you, therefore, agree that the relevant charges shall be recognized.

Product Descriptions

LootStore puts extensive effort to ensure that our product descriptions are coherent, clear, and accurate. You may contact our authorized representative via means provided at our contact us page or via website live chat and request additional information and explanation about the provided services. Should you deem the descriptions of the products or services inaccurate or misleading at any point before the merchandise has been delivered, you are entitled to request a refund.
However, you agree that your participation in the process of an order that was delivered shall constitute consent that the product descriptions were accurate. Delivered orders therefore shall not be subject to disputes or refunds related to merchandise or services not matching their original description.

Order Delivery

Under no circumstances will we ask you for your order back after it has been delivered.

Refund/Return Policy

Should you decide to cancel the delivery of ordered merchandise, you are entitled to request a refund at any point prior to the delivery. All goods we sell are digital goods and therefore all sales are final. Furthermore, payments for orders which were successfully delivered shall not be refunded or returned for any reason.
LootStore also reserves the right to refuse service, if deemed necessary and refund any relevant transactions. Refund details and relevant timeframes shall be provided by an authorized LootStore representative that can be contacted via means available at our contact us page

Identity Verification

For certain payment methods, we might require additional verification information. This information will be used solely to prevent fraud. The information we might request may include but is not limited to the following:
-Social media verification
-Government-Issued Photo ID
-Phone Number
-Other
LootStore.eu reserves the right to refuse business with you if you do not complete the requested identity verification.

Fraud

Use of a VPN/Proxy/VPS service will result in the immediate termination of any and all services provided to you by LootStore. If a circumstance occurs where your payment is reversed following a completed order by LootStore, LootStore reserves the right to deduct the reversed amount from future orders made by you.
LootStore reserves the right to seize payments if this circumstance occurs in order to reimburse LootStore for damages done.

Character Termination

By buying goods on LootStore.eu you take all risks regarding your in-game account/character. We do not take any responsibility if the customer account receives a penalty for using our services. However, it is highly unlikely that will occur.

Non-Endorsement and Trademark Ownership

Lootstore is not endorsed by Jagex Ltd and it does not reflect the view or opinions of Jagex Ltd or anyone officially involved in producing or managing RuneScape or Old School RuneScape. RuneScape, Old School RuneScape are trademarks or registered trademarks of Jagex Ltd.

For customer service inquiries or disputes, You may contact us by email at [email protected]
Where possible, we will work with you and/or any user selling on our website, to resolve any disputes arising from your purchase.